As Director of Design/User Research at Fitbit, Katy oversees the integration of user insights into the product development process. She is building and leading a research team of anthropologists, social scientists, design strategists and Human Factors specialists. Her team works alongside designers and product managers to create new experiences rooted in a deep understanding of user needs, behaviors and desires.
Katy’s experience in insights, design and user research spans a range of industries from technology and entertainment, to CPG, healthcare and finance. She’s worked in consumer tech firms including Jawbone and Logitech, and for design research pioneer Cheskin, one of the first design research firms in the Valley. She also teaches design and research courses at CCA and Stanford.